Carer Support

A Carer's First 30 Days

A gentle, step-by-step survival guide for the first month after a dementia diagnosis. You don't need to figure out the next ten years today — just the next four weeks.

Back to Resources
Share this guide

The first few weeks after a loved one is diagnosed with dementia can feel like a blur. You might feel sad, scared, or even a little angry — and all of those feelings are completely normal. Right now, you don't need to figure out the next ten years. You just need to handle the next four weeks. Think of this as your gentle, step-by-step survival guide.

Week 1

Take a deep breath and pause

This week isn't about making big changes. It's about letting the news sink in and taking care of your own heart.

  • Process the feelings: Allow yourself time to cry, sit in silence, or talk to a trusted friend. You cannot take care of someone else if your own battery is completely empty.

  • Stop googling everything: The internet is full of scary, worst-case stories. Focus only on what your doctor told you about your loved one's specific situation.

  • Do one nice thing together: Go for a walk, listen to a favourite song, or watch a funny movie. Remind yourself that the person you love is still right there.

Week 2

Gather your “team”

You cannot do this alone, and you shouldn't have to. This week is about setting up your support crew.

  • Call in the professionals: If you are in Australia, your very first phone call should be to the National Dementia Helpline (1800 100 500). They are incredibly kind experts who can answer your questions for free.

  • Tell family and close friends: Be honest with them. Say something simple like, “We got a diagnosis of dementia. We are doing okay, but we are going to need some help soon.”

  • Register for My Aged Care: This is the Australian government website. Registering early helps you get government funding for things like home cleaning, meal deliveries, or nursing care later on.

Week 3

Small tweaks for a safe home

Dementia can trick the brain into misjudging spaces, shadows, or distances. Making a few tiny changes to the house now can prevent stressful accidents later.

  • Brighten things up: Put nightlights in the hallways and bathroom. If a person wakes up confused in the dark, good lighting prevents falls.

  • Clear the walkways: Walk through the house and remove things that are easy to trip over, like loose rugs, electrical cords, or low coffee tables.

  • Label the basics: Put a simple picture or sign on the bathroom door or the pantry. It saves them the frustration of having to ask where things are.

Week 4

Get the paperwork out of the way

This might sound boring, but getting legal and financial things sorted now gives everyone massive peace of mind. It ensures your loved one's choices are always respected.

  • Organise a Power of Attorney: A legal document where your loved one chooses a trusted person (like you) to handle their bank accounts and bills if they get too confused to do it themselves.

  • Organise an Enduring Guardian: This gives you the power to make medical decisions for them (like choosing the best doctors or care) when they can no longer speak for themselves.

  • Keep a “Care Binder”: Get a simple plastic folder. Put all the doctor letters, medicine lists, and emergency phone numbers in it so you never have to hunt for them in a rush.

The golden rule for day 30 and beyond

If you remember nothing else from this roadmap, remember this: dementia is a journey of adaptation, not perfection. You will have good days and frustrating days. Take it one single day at a time, and never be afraid to ask for help.

Your first call

What the National Dementia Helpline can do for you

Calling 1800 100 500 isn't a robot reading from a script. It connects you with friendly, real-life experts who act like personal guides for your caregiving journey. The service is completely free, confidential, and available 24 hours a day, 7 days a week.

1. Emotional support & free counselling

  • A listening ear: Sometimes you just need to talk to someone who genuinely gets it. The operators provide immediate emotional comfort on days when you feel overwhelmed.

  • Professional counselling: If you need deeper support, they can book you into free, confidential professional counselling sessions — for you as an individual, or for your whole family.

2. Navigating the legal & financial maze

  • Government funding: Advisors walk you step-by-step through how to register for My Aged Care or the NDIS so you can get government-funded help like cleaners, meal delivery, or nursing.

  • Connections to other gateways: They link you to other crucial free services, such as the Carer Gateway (for emergency respite care) and Dementia Support Australia (for managing complex behaviour changes).

3. Practical “how-to” education

  • The Living with Dementia program: Free education programs that teach how dementia changes communication, how to handle memory loops, and how to adapt as the condition progresses.

  • The Dementia Guide: Free printed copies or digital downloads of The Dementia Guide — essentially the ultimate manual for Australian carers.

  • The Dementia Library: Free access to Australia's largest collection of books, audiobooks and resources about dementia, mailed to your door or loaned online.

4. Connecting you with a community

  • Peer support: They can pair you with a “Peer Leader” — another experienced carer who has walked this path and can share practical, real-world survival tips.

  • Memory Lane Cafés: Local, dementia-friendly social gatherings where you and your loved one can socialise with other families without any fear of judgment.

Tip: If English isn't your first language, you can still call! Just call the Translating and Interpreting Service (TIS) on 131 450 first, and ask them to connect you to the National Dementia Helpline.

Stay connected with hope.

Join our community for carer tips, dementia resources and updates on The Wendy Companion.

The Wendy Project — Dementia, Dignity & Hope

Dementia, Dignity & Hope. Supporting Australian families, carers and people living with dementia — inspired by Wendy, founded with love by Karen.

Reach Out

  • hello@thewendyprojectdementiadignityhope.net
  • Australia

© 2026 The Wendy Project. Made with care in Australia.

Dementia · Dignity · Hope

WendyFamily ChatOnline · here to help